HEALTH & SAFETY

WE WANT EVERYONE TO FEEL SAFE AND CONFIDENT IN WHAT PROCEDURES WE HAVE IN PLACE

  • OUTDOOR DINING: WE ARE PROMOTING OUTDOOR DINING WHERE POSSIBLE, WE HAVE SOME AVAILABILITY INSIDE IF THE WEATHER IS NOT ON OUR SIDE

  • OUTDOOR PLAY AREA: IS CLOSED AT THE MOMENT

  • DISPOSABLES: WE ARE USING DISPOSABLE (ECO-FRIENDLY, RECYCLABLE WHERE POSS) TABLEWARE, CUTLERY & GLASSWARE, WE WILL HAVE RECYCLING STATIONS SET UP SO YOU CAN HELP US BY CLEARING YOUR SPACE AND RECYCLING

  • ONE WAY ORDER SYSTEM/FOOD COLLECTION SYSTEM: WE HAVE A ONE WAY SYSTEM SET UP IN ORDER FOR YOU TO PLACE ORDERS. PLEASE LOOK OUT FOR SIGNS AND DIRECTIONS. FOR PRE-ORDERED FOOD COLLECTION, ONLINE OUTDOOR DRINKS/HOT FOOD ORDERS WE HAVE A FOOD COLLECTION POINT OUTSIDE THE KITCHEN DOOR, PLEASE WAIT FOR YOUR NAME TO BE CALLED TO COLLECT YOUR FOOD FROM HERE. OR IF YOU ARE SEATED INSIDE, YOU WILL BE SEATED AND YOU CAN EITHER USE OUR ONLINE ORDERING SYSTEM AND EVERTHING WILL BE DELIVERED TO YOUR TABLE, OR WE WILL TAKE YOUR ORDER AND SET A TAB UP FOR YOU. PLEASE NOTE TABLES WILL NOT BE CLEARED UNTIL YOU HAVE LEFT TO ALLOW SOCIAL DISTANCING.

  • GOOD HYGIENE PRACTICES: WE HAVE HAND SANITISING STATIONS LOCATED ON ENTRY AND ON EXIT AND YOU ARE ENCOURAGED TO USE THESE, ALL DOORS (WHERE POSSIBLE!) WILL BE PROPPED OPEN TO REDUCE CONTAMINATION. WE HAVE STAFF TRAINING PROCEDURES & A RISK ASSESSMENT IN PLACE TO PROMOTE GOOD HYGIENE PRACTICES. WE HOLD A 5 STAR FOOD HYGIENE RATING.

  • WASTE DISPOSAL: IF YOU ARE SEATED OUTSIDE WE HAVE DISPOSAL SECTIONS SET UP TO ALLOW YOU TO SEPERATE YOUR WASTE INTO RECYCLING BINS, IF YOU ARE SEATED INSIDE WE WILL NOT CLEAR YOUR TABLE UNTIL YOU HAVE VACATED TO PROMOTE SOCIAL DISTANCING.

  • SOCIAL DISTANCING: WE ARE ASKING THAT YOU FOLLOW GOVERNMENT SOCIAL DISTANCING GUIDELINES AND SIT IN GROUPS OF NO MORE THAN 6 PEOPLE, WHICH MUST ONLY INCLUDE 2 HOUSEHOLDS

  • PAYMENTS: WE ARE PROMOTING CONTACTLESS PAYMENTS, BUT WE WILL ACCEPT CASH/CHIP & PIN PAYMENTS

  • TRACK & TRACE: WE ARE REQUIRED TO TAKE CUSTOMERS DETAILS ON ARRIVAL TO OUR PREMISES TO COOPERATE WITH THE GOVERNMENT'S TRACK & TRACE SYSTEM. IF YOU HAVE USED OUR APP FOR ORDERING FOOD/DRINKS THEN YOU HAVE ALREADY PROVIDED YOUR DETAILS, IF YOU ARE CALLING IN AND USING OUR ONE WAY SYSTEM TO PAY BY CARD/CASH THEN PLEASE USE THE COVID-CONTACT FORM ON OUR WEBSITE TO PROVIDE YOUR DETAILS BEFORE YOU LEAVE; WE WILL NEED YOUR FULL NAME, CONTACT TELEPHONE NUMBER, EMAIL ADDRESS AND THE DATE YOU VISITED. YOUR DETAILS WILL NOT BE USED FOR ANYTHING OTHER THAN PASSING TO THE GOVERNEMNT FOR TRACK AND TRACE PURPOSES, AND WILL BE DESTROYED AFTER 21 DAYS. 

  • WE HAVE A WORKING RISK ASSESSMENT THAT WILL BE UPDATED AS THE COVID-19 SITUATION DEVELOPS AND GOVERNMENT GUIDLEINES CHANGE. 

Contact Us
The Miners Arms
Main Road
Carsington
Derbyshire
DE4 4DE
01629 540207
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© 2020 The Miners Arms Carsington.