HEALTH & SAFETY

WE WANT EVERYONE TO FEEL SAFE AND CONFIDENT IN WHAT PROCEDURES WE HAVE IN PLACE

• OUTDOOR DINING: WE ARE PROMOTING OUTDOOR DINING WHERE POSSIBLE, WE HAVE AVAILABILITY INSIDE IF THE WEATHER IS NOT ON OUR SIDE, BUT IT IS HIGHLY RECOMMENDED TO BOOK

• OUTDOOR PLAY AREA: IS CLOSED AT THE MOMENT

• ONE WAY ORDER SYSTEM/FOOD COLLECTION SYSTEM: WE HAVE A ONE WAY SYSTEM SET UP IN ORDER FOR YOU TO PLACE ORDERS IF DINING OUTSIDE. IF YOU ARE DINING INSIDE PLEASE FOLLOW THE ONE WAY SYSTEM AND YOU WILL BE SEATED AND RECEIVE TABLE SERVICE. PLEASE LOOK OUT FOR SIGNS AND DIRECTIONS. FOR PRE-ORDERED TAKEAWAY FOOD COLLECTION, WE HAVE A COLLECTION POINT OUTSIDE THE KITCHEN DOOR, PLEASE FOLLOW THE ONE WAY SYSTEM TO MAKE PAYMENT AND HEAD TO THE OUTDOOR COLLECTION WAIT FOR YOUR NAME TO BE CALLED TO COLLECT YOUR ITEMS FROM HERE. PLEASE NOTE WE ARE UNABLE TO OFFER TABS OUTSIDE.

• GOOD HYGIENE PRACTICES: WE HAVE HAND SANITISING STATIONS LOCATED ON ENTRY AND ON EXIT AND YOU ARE ENCOURAGED TO USE THESE, ALL DOORS (WHERE POSSIBLE!) WILL BE PROPPED OPEN TO REDUCE CONTAMINATION. WE HAVE STAFF TRAINING PROCEDURES & A RISK ASSESSMENT IN PLACE TO PROMOTE GOOD HYGIENE PRACTICES. WE HOLD A 5 STAR FOOD HYGIENE RATING.

• WASTE DISPOSAL: IF YOU ARE SEATED OUTSIDE WE HAVE DISPOSAL SECTIONS SET UP TO ALLOW YOU TO SEPERATE YOUR WASTE INTO RECYCLING BINS.

• SOCIAL DISTANCING: WE ARE ASKING THAT YOU FOLLOW GOVERNMENT SOCIAL DISTANCING RULES AND VISIT US IN GROUPS OF NO MORE THAN 6 PEOPLE, FROM ANY AMOUNT OF HOUSEHOLDS.

• PAYMENTS: WE ARE PROMOTING CONTACTLESS PAYMENTS, BUT WE ARE STILL ACCEPTING CASH/CHIP & PIN PAYMENTS

• TEST & TRACE: WE ARE REQUIRED BY LAW TO TAKE CUSTOMERS DETAILS ON ARRIVAL TO OUR PREMISES TO COOPERATE WITH THE GOVERNMENT'S TEST & TRACE SYSTEM. PLEASE USE THE COVID-CONTACT FORM ON OUR WEBSITE TO PROVIDE YOUR DETAILS BEFORE YOU LEAVE; WE WILL NEED YOUR FULL NAME, CONTACT TELEPHONE NUMBER, EMAIL ADDRESS AND THE DATE YOU VISITED. YOUR DETAILS WILL NOT BE USED FOR ANYTHING OTHER THAN PASSING TO THE GOVERNMENT FOR TEST AND TRACE PURPOSES, AND WILL BE DESTROYED AFTER 21 DAYS. 

• WE HAVE A WORKING RISK ASSESSMENT THAT WILL BE UPDATED AS THE COVID-19 SITUATION DEVELOPS AND GOVERNMENT GUIDELINES CHANGE.